Welcome to KitchenAllies.com. We are committed to safeguarding your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website. Please read it carefully to understand our practices regarding your personal information.
- Who We Are
KitchenAllies.com is an e-commerce platform representing four distinct brands—Volcasto, Solecasa, Imperial Household, and LA Home—offering a range of products, including cast iron utensils, home decor, fine dining pieces, and everyday-use porcelain ware.
- Contact Information
- Data Controller: Kitchen Allies
- Email: xyz@gmail.com
- Address: XYZ
For any inquiries regarding this Privacy Policy or data protection practices, please contact us using the information above.
- Data Collection and Use
We collect the following types of personal data in compliance with GDPR standards:
- Personal Information You Provide
- Account Registration: Name, email address, and password.
- Order Processing: Billing and shipping addresses, phone number, and payment information.
- Customer Support: Any additional information you voluntarily provide when contacting us.
- Information Collected Automatically
- Usage Data: IP address, browser type, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: For functionality, analytics, and personalization. You can control cookie preferences through your browser settings.
- Information from Third Parties
We may collect information from third parties when you link to our site from social media platforms or affiliated sites.
- How We Use Your Data
We process your data for the following purposes:
- To manage and fulfill orders.
- To improve website functionality and customer experience.
- To send marketing emails if you have opted in.
- To personalize content and offers based on your preferences.
- To prevent fraud and secure transactions.
- Legal Bases for Processing
Under the GDPR, we rely on the following legal grounds to process your personal data:
- Contractual Necessity: For order fulfillment.
- Legitimate Interest: For improving and securing our services.
- Consent: For marketing communications, which you can opt out of at any time.
- Sharing of Data
We may share your data with third parties in the following cases:
- Service Providers: To assist in website operations, payment processing, and order fulfillment.
- Legal Compliance: If required by law or to protect our rights.
- Third-Party Marketing: Only with your explicit consent.
We do not sell, rent, or trade your personal information to third parties.
- International Data Transfers
We are based in Dubai, and your data may be processed outside of the European Economic Area (EEA). We ensure that such transfers comply with GDPR by using contractual clauses and other legal safeguards.
- Your Rights Under GDPR
As a data subject in the EU, you have the following rights:
- Access: You may request a copy of your personal data.
- Rectification: You can request corrections to inaccurate data.
- Erasure: You may request deletion of your data under certain conditions.
- Restriction: You can request that we limit the processing of your data.
- Portability: You may request to transfer your data to another provider.
- Objection: You may object to processing based on legitimate interests or for marketing.
- Withdraw Consent: For data processed on the basis of consent.
To exercise these rights, please contact us at xyz@gmail.com. We will respond within one month as required by GDPR.
- Data Retention
We retain personal data only as long as necessary for the purposes outlined or to comply with legal obligations. Once no longer needed, we securely delete or anonymize the data.
- Cookies Policy
Our website uses cookies for functionality, analytics, and marketing. By using our site, you consent to our cookie use. You can disable cookies through your browser settings; however, this may affect website functionality.
- Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. Despite these measures, no system is 100% secure. We advise you to use a unique password and keep your account information private.
- Changes to this Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing it periodically to stay informed.
- Contact Us
For questions regarding this Privacy Policy or to exercise your data rights, please contact us:
- Email: xyz@gmail.com
- Address: XYZ
This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR).
